Software Center. Products & Services Support How to Buy Software Download. Cisco Unified Wireless IP Phone 7921G/7925G/7926G USB Installation Program for Windows 2000 / XP.
Hello, I have recently upgraded the firmware on our 7921G wifi phones, from 1.1(1) to 1.3(3). To authenticate against the correct wlan we import a backup.cfg file and it imports the correct ssid and key etc. The issue is that after the import and phone reset it then tries to download the firmware again and fails. And if the phone is turned off or restarted it looses all it's settings from the backup.cfg file and we have to go through the importing all over again.
The hardware revision of the phones is 1.5. Any help is appreciated.
Caution Use only Cisco specified AC power supplies for the Cisco Unified Wireless IP Phone 7921G. Desktop Charger with Speakerphone You can use the desktop charger, as shown in, to charge both the phone battery installed in the phone and a spare battery at the same time. In addition, the desktop charger is a speakerphone when the phone is docked in the charger. To use the desktop charger, see and follow these steps: Procedure Step 1 Plug the power supply with AC plug adapter into a wall outlet.
Step 2 Insert the connector plug into the back of the desktop charger. The power LED on the desktop charger is green. Step 3 Place the Cisco Unified Wireless IP Phone 7921G in the upper compartment of the charger and look for the 'AC connected!'
Message on the phone screen. The phone starts charging.
Step 4 Press down on the top of the phone and look for the 'Docking connected!' Message on the phone screen and the docked icon in the phone status line.
The phone is connected to the desktop charger speaker and microphone for speakerphone operation. Step 5 Optional—You can also insert a spare battery into the lower slot. The battery LED is red while charging the battery and turns green when the battery is fully charged.
Note You can insert and charge both the phone and a spare battery at the same time, or you can insert and charge them separately. While charging the Cisco Unified Wireless IP Phone 7921G, you can use the Cisco Unified Wireless IP Phone 7921G web pages to import or export settings. You must connect the desktop charger to your computer with the standard USB A-type to B-type cable. For more information, see. To remove the phone from the desktop charger, tilt the phone forward about 30 degrees, then remove it from the compartment.
Proper removal insures that the connectors will work reliably. Extended Battery Spare battery only 2 hours 3 hours Battery installed in the phone with phone powered on 3 hours 4 hours Battery installed in the phone (powered on) and a spare battery 3 hours 4 hours Multi-Charger The multi-charger, as shown in, can charge up to six phones and up to six batteries at the same time. You can place the multi-charger on a desk or mount it on the wall to save space. To use the multi-charger, see and follow these steps: Procedure Step 1 Install and power the multi-charger by following the instructions in the installation guide that accompanies the multi-charger. Step 2 Insert a phone into the upper compartment and the LED indicator turns red. Step 3 Insert a spare battery into the lower compartment and the LED indicator turns red.
Step 4 When the LED indicator turns green, the battery is charged and you can remove the phone or battery. Figure 3 Multi-Charger. Note Separate AC power cords for use outside of the United States are available for the multi-charger power supply. Lock Set for Phone The lock set, as shown in includes the cable, the C-ring, and the combination lock. To install the lock on the phone, see and follow these steps: Procedure Step 1 Put the cable (with loops at each end) around a post or cable that is used to lock your computer.
Step 2 Put the two loops at the ends of the cable in the C-ring. Step 3 Insert the C-ring in the slot on the back of the phone. Step 4 Using the combination lock, fasten the two ends of the C-ring together. The phone is now secure. In addition, you can secure the Cisco Unified Wireless IP Phone 7921G Desktop Charger using a laptop cable lock. The lock connects to the security slot on the side of the desktop charger and the cable can be secured to a desktop. Shows where to insert the lock.
The security slot can accommodate a lock up to 20 mm. Compatible laptop cable locks include the Kensington® laptop cable lock and other manufacturer's cable locks that fit into the security slot on the left side of the desktop charger. 4 Cable lock—Use standard cable lock to secure desktop charger. Headsets The Cisco Unified Wireless IP Phone 7921G requires a 2.5 mm, 3-band / 4 conductor plug headset or ear bud. The audio portion of a headset must sound good to the user and to the party on the far end.
Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the site listed below have been reported to perform well on Cisco Unified Wireless IP Phones. It is the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: Carry Cases Carry cases make it easy to keep the Cisco Unified Wireless IP Phone 7921G with you and provide some protection for the phone. These two types of carry cases are available for the phone. In addition, a shoulder strap for use with the leather carry case is available. Holster Carry Case The holster carry case, shown in, is a hard plastic case that holds the phone. The holster case has a clip on the back that rotates 180 degrees.
Use the clip to secure the phone to a belt or pocket. Figure 5 Holster Carry Case. Leather Carry Case The leather carry case, shown in, provides complete coverage for the phone. The clear plastic window allows you to view the screen and provides easy access to the keys and buttons. The carry case has a removable belt clip on the back that rotates 360 degrees. This case comes with a security cord. The ring on one end of the cord slides onto the D-ring on the back of the carry case.
You can fasten the other end of the cord to a belt loop to secure the phone. You can remove the belt clip to use the leather carry case with the shoulder strap as shown in. Figure 6 Leather Carry Case. 3 Quick release buckle—Push in on both sides of buckle to release the shoulder strap. Protective Cover Cases Phone cover cases provide extra protection for the phone in special environments such as these: Healthcare—Cover cases keep liquids and other substances on hands from contaminating the phone.
You can disinfect the phone cover case while protecting the phone from moisture. Manufacturing—Heavy-duty cover cases protect phones from dust, electro-static discharge (ESD), and provide drop protection.
Retail and Service—Cover cases keep the phone free from moisture, hair, and dust, and protect against hard impacts from dropping a phone. Note You can invalidate the one-year hardware warranty by not adequately protecting your phone from moisture, contaminants, or hard impacts caused by dropping the phone. You can order protective cover cases from these suppliers:.
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System Wear provides a heavy duty vinyl case which can be cleaned or disinfected. It is ideal for healthcare, manufacturing or retail environments where drop protection is important. Order from System Wear at. zCover makes a silicon cover case for phones that need to be cleaned or disinfected. Order from zCover at USB Cables You can use these USB cables with your Cisco Unified Wireless IP Phone 7921G:. Phone to A-Type 48-Inch USB Cable You can use the phone to A-type 48-inch USB cable, as shown in, to connect your Cisco Unified Wireless IP Phone 7921G to a computer to configure a new phone for the first time or to charge the phone battery. Figure 8 Phone to A-Type 48-Inch USB Cable.
Standard A-Type to B-Type 48-Inch USB Cable You can use the standard A-type to B-type USB cable, as shown in, to connect your computer to a Cisco Unified Wireless IP Phone 7921G that is in the desktop charger. You can charge your Cisco Unified Wireless IP Phone 7921G while simultaneously transmitting data between the Cisco Unified Wireless IP Phone 7921G and your computer.
(See.) Cisco does not supply the standard A-type to B-type USB cable; you must purchase this standard USB cable at your local electronics supply source. Figure 9 Standard A-Type to B-Type 48-Inch USB Cable. Part Number Standard battery CP-BATT-7921G-STD= Extended battery CP-BATT-7921G-EXT= Belt holster CP-HOLSTER-7921G= Leather carry case CP-CASE-7921G= Shoulder strap CP-SHOULDER-7921G= USB cable for phone CP-CAB-USB-7921G= Phone lock set CP-LOCK-7921G= Phone power supply for Australia and New Zealand CP-PWR-7921G-AU= Phone power supply for Central Europe CP-PWR-7921G-CE= Phone power supply for China CP-PWR-7921G-CN= Phone power supply for Japan CP-PWR-7921G-JP= Phone power supply for North America CP-PWR-7921G-NA= Phone power supply for United Kingdom CP-PWR-7921G-UK=. Note For the latest information about the Cisco Unified Wireless IP Phone 7921G, refer to the Cisco Unified Wireless IP Phone 7921G Release Notes for Cisco Unified CallManager. You can access the release notes from Cisco.com by performing a keyword search for '7921G release notes.' Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the What's New in the Cisco Product Documentation page at: Cisco Product Security Overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use.
Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. And local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. And local laws, return this product immediately. A summary of U.S.
Laws governing Cisco cryptographic products may be found at: If you require further assistance please contact us by sending email to [email protected]. This document is to be used in conjunction with the section.
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